Payment Policy

At Zorra, we prioritize your security and convenience. We utilize PayPal to provide a highly secure, encrypted, and seamless checkout experience for all our customers across the United States.

1. Accepted Payment Methods
We currently accept the following secure payment methods at checkout:

  • PayPal
  • Venmo

2. Payment Restrictions
To maintain a secure and streamlined process, we do not accept:

  • Cash on Delivery (COD)
  • Personal Checks
  • Direct Bank Transfers
  • Money Orders

3. Payment Currency
All prices listed on our website, as well as final charges at checkout, are strictly processed in US Dollars (USD $).

4. When Will I Be Charged?

  • Payment Capture: Your payment is captured immediately at the time of placing the order.
  • Confirmation: Once the checkout process is successfully completed, the full order amount is charged, and you will promptly receive an order confirmation email.
  • Processing: We begin processing your order for shipment only after successful payment confirmation.

5. Payment Security & PCI DSS Compliance
Your data protection is our top priority. Zorra is proudly hosted on Shopify, which is Level 1 PCI DSS compliant.

  • All payment data and personal information are transmitted securely using advanced SSL (Secure Socket Layer) encryption.
  • We do not store, view, or have access to your full credit card numbers, CVV codes, or personal banking details.
  • All transactions are processed directly and securely by PayPal through their industry-leading banking systems.

6. Billing Verification
To prevent fraud, please ensure your billing information exactly matches the details held by your payment provider. Orders flagged by our automated fraud prevention systems may be temporarily delayed or cancelled to protect the cardholder's security.

7. Refunds
All refunds are handled in accordance with our official Refund & Return Policy. Once a refund is approved, it will be processed within 7 business days and credited back strictly to the original payment method used during checkout.

Business Name: Zorra
Business Days: Monday To Friday (9:00 AM to 5:00 PM )
Customer Support: 24/7 Hours
Business Phone: +1 (631) 716-1186
Business Email: support@zorra.shop
Business Address: 64 Mansion Blvd, Delmar, NY 12054, USA